one call center agent in Brazil has shared an anonymous fragment of their life. the sample is small — read the numbers below as suggestive, not definitive.
asked whether they would trade lives with call center agents in Brazil, 124 strangers have answered. the result is narrowly no — slightly more strangers would keep their own: 35% would trade, 55% would not, 10% are unsure.
compared with call center agents worldwide, call center agents in Brazil are happier by 0.8 points on the 1–10 scale and more envied by 9 percentage points in the trade-or-not vote.
compared with everyone else in Brazil, call center agents in Brazil are less happy by 1.1 points on the 1–10 scale, more stressed by 1.4 points, and less envied by 7 percentage points in the trade-or-not vote.